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Go1Desk
ONE SHARED WORKSPACE / Overview
SMALL TEAMS. BIG DAYS.

One shared desk for
support, IT, and customers.

Good work starts on the same page. Go1Desk is a helpdesk and lightweight CRM for small service teams, bringing customer support, internal IT, and your next opportunity
into one shared workspace.

Find your flow Take a look around

Free to start · No credit card needed

YOUR TEAM, IN SYNCExample workspace

A good day starts here.

All the right conversations. One shared inbox.

YOU
A place for every next step
LESS TAB-HOPPING. MORE TEAMWORK.Go on, try the tabs above
ONE DESK.
ALL CONNECTED. Support Internal IT Mini CRM Deals

MADE FOR THE IN-BETWEEN

The work is connected.
Your tools should be, too.

All features
01

Every request. One queue.

Bring customer support and internal IT together. Give every request a clear owner and a next step.

Explore ticketing
02

See the person behind it.

Contacts, companies, and conversations stay connected in a lightweight CRM your team can actually use.

Meet your mini CRM
03

Keep the follow-up moving.

Turn the next conversation into an opportunity. Follow deals from the first hello to the final decision.

See the deals pipeline

FROM INBOX TO DONE

Less chasing.
More follow-through.

Give your team the context to pick up where the last conversation left off.

See how work flows
Go1Desk workflow: incoming channels feed a shared team inbox; agents reply through the original channel, resolve tickets and retain customer history, with logs and reporting.
  1. 1Channels reach Go1Desk. Email, WhatsApp, Instagram, Messenger, and Website Chat messages all arrive in one place.
  2. 2A ticket is created. Email becomes a ticket right away, so nothing gets lost. WhatsApp lands in its own inbox first, ready to reply to or promote into a ticket.
  3. 3The team inbox picks it up. The right team sees the ticket and takes ownership.
  4. 4The agent replies. Replies go back out through the same channel the customer used.
  5. 5The ticket is resolved. Once the issue is handled, the ticket is marked resolved.
  6. 6Customer history is retained. The conversation is saved to the customer's history for next time.

Admin visibility. Owners get logs and reporting across every conversation and ticket -- oversight that runs alongside the workflow, not a step at the end of it.

Full channel workflow shown. Instagram and Messenger are coming soon; Website Chat is not yet publicly available.

ROOM TO GROW

A better day at work
starts with one desk.

Start on the free plan. Add paid seats from $8/seat/month when your team is ready.

Make it your workspace Find your plan
Your team.
Your workspace.Clear roles. Connected work.