Pricing
Simple, per-seat pricing
Start free. Add seats and modules as your team grows. No credit card required to get started.
MonthlyAnnuallySave ~17%
Free
For one person getting the basics running.
Starts at
$0/seat/mo
Billed annually- 1 user seat
- Unified ticket queue (list + board)
- Email-to-ticket with threading
- WhatsApp channel (bring your own number)
- Custom record types (Buildings, Assets, and more)
- Escalations dashboard for owners (overdue, urgent & unassigned)
Starter
Ticketing and IT helpdesk for a small support team.
Starts at
$8/seat/mo
Billed annually- Everything in Free
- Add as many paid seats as you need, no product cap
- Team routing & auto-assignment
- 1 routing address (support@, sales@, or it@), with more for $5/mo each, up to 3 total
- Per-team SLAs
- Canned reply shortcuts
- Role-based ticket access
Most popular
Growth
Everything in Starter, plus the CRM and deals pipeline.
Starts at
$16/seat/mo
Billed annually- Everything in Starter
- 2 routing addresses (support@, sales@, and it@), with more for $5/mo each, up to 6 total
- Mini CRM (contacts & companies)
- Visual deals pipeline
- Custom fields on tickets, deals & contacts
- Retroactive email-to-contact linking
- Predefined products & services
- Custom analytics dashboards (charts you build)
- Performance & resolution-time reporting
- Custom domain email: host [email protected] directly in Go1Desk instead of forwarding ($10/mo per address; request it from Subscription)
Suite
The full platform, tuned for teams that live in it daily.
Starts at
$28/seat/mo
Billed annually- Everything in Growth
- Custom routing-address allowance (talk to sales)
- Call logging synced to contacts
- Child tickets across teams
- Full ticket audit history
- Priority support
- Custom domain email: first domain included free, additional domains $10/mo each
Compare every feature
| Feature | Free | Starter | Growth | Suite |
|---|---|---|---|---|
| Unified ticket queue | Included | Included | Included | Included |
| Email-to-ticket with threading | Included | Included | Included | Included |
| WhatsApp channel (bring your own number) | Included | Included | Included | Included |
| Custom record types | Included | Included | Included | Included |
| Escalations dashboard (owners) | Included | Included | Included | Included |
| Routing addresses included (max) | 1 (fixed) | 1 (max 3) | 2 (max 6) | Custom |
| Additional routing address | Not included | $5/mo each | $5/mo each | Talk to sales |
| Team routing & SLAs | Not included | Included | Included | Included |
| Canned reply shortcuts | Not included | Included | Included | Included |
| Role-based ticket access | Not included | Included | Included | Included |
| Mini CRM | Not included | Not included | Included | Included |
| Deals pipeline | Not included | Not included | Included | Included |
| Custom fields | Not included | Not included | Included | Included |
| Custom analytics dashboards | Not included | Not included | Included | Included |
| Performance reporting | Not included | Not included | Included | Included |
| Custom domain email (hosted, not just forwarding) | Not included | Not included | $10/mo each | 1 free, extra $10/mo each |
| Call logging | Not included | Not included | Not included | Included |
| Child tickets across teams | Not included | Not included | Not included | Included |
| Priority support | Not included | Not included | Not included | Included |
FAQ
Questions about pricing
A seat is one teammate with a login to your workspace: support agents, IT staff, or salespeople who need access. Free includes one seat; every paid tier is billed per seat, and you can add or remove people anytime.
Still deciding?
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